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Service  Contact  For Help With...
INFORMATION TECHNOLOGY GetIT@AFSC.com

MF-GETITHelp@MagellanFederal.com
  • Deltek Password Reset
  • General IT Questions
  • Emergencies
  • RITA Ticket Follow Up
Helpdesk: 1.888.827.5622
  • Local IT Support 7:30 am – 5:00 pm ET
RITA (Okta tile)
  • General IT Problems
  • Email Support
  • Network Issues
  • Password Resets
  • Hardware/Software Requests
  • Local Office Phone/Printers
SecurityRequests@MagellanHealth.com
  • Unblock Specific Websites
HUMAN
RESOURCES
GetHR@afsc.com
  • New Hire Onboarding and Orientation
  • Policy Interpretation
  • Pay & Bonus Administration
  • Employee Relations
  • Resignations
VERN (Okta tile)
  • General HR Questions & Policies
GetBenefits@afsc.com
  • Leaves of Absence
  • Disability Leave
Health Advocate: 1.866.695.8622

www.HealthAdvocate.com/Magellan (Okta Tile)
  • Health Care Plan Benefits Questions
  • Benefits, Coverage and Claims
Note: You will need to register the first time you use Health Advocate
MFGetPayroll@MagellanFederal.com
  • Deltek/Timesheets
  • Timesheets
  • Paycheck Inquiries
  • Direct Deposit
  • Payroll Taxes
  • Leave Accruals
MFGetRecruiting@MagellanFederal.com
  • Employee Referral Inquiries
  • Information Regarding Open Positions
  • Internal Application Status
  • Open a Requisition
FACILITIES & SECURITY GetFacilities@AFSC.com
  • Office Supplies & Furniture
  • Office Access—fobs/keys for suite
  • Building Problems and Issues (such as leaks, lights, parking, lost items, non-duty hours HVAC)
MFGetSecurity@MagellanFederal.com
  • Government Security Investigations & Clearances
  • Request a Visit Authorization Letters for Issuance of a Government Badge or CAC
  • Report a Loss or Compromise of Classified Information
  • Report Adverse Information
  • Report Foreign Travel
PURCHASES & TIMESHEETS StrategicSourcing@afsc.com
  • Purchase Orders
  • Teaming Partner or IC Requests
GetPurchasing@AFSC.com
  • Invoice Submission Related to POs
  • Issued Cell Phone & MiFi Requests & Support
MFGetAccountsPayable@MagellanFederal.com
  • Invoice Submission Related to POs
  • Issued Cell Phone & MiFi Requests & Support
Billing@MagellanFederal.com
  • Questions Concerning Billing
MFGetBusinessOffice@MagellanFederal.com
  • Charge Code Requests
  • Cross-Board Forms
  • Contractual Documents
MFGetExpenseReport@MagellanFederal.com
  • Expense Reports
  • Expense Policy Questions
MARKETING & COMMUNICATIONS GetCreative@MagellanFederal.com
  • Document/Presentation Formatting
  • Custom Graphics
  • Event Planning
  • Marketing/Promo Materials
  • Website Development
  • AFSC.com updates
Communications@MagellanFederal.com
  • Company-Wide Emails
  • Internal/External Comms
  • Social Media
  • Editing
  • Content for Workplace, MagellanNOW, Employee Newsfeed
TRAVEL GetTravel@AFSC.com
  • Egencia Account Registration & Itinerary Approvals
  • Corporate Credit Card
  • Business Travel Account Policy
  • Business Travel Policy
ETHICS, LEGAL, & COMPLIANCE GetEthics@MagellanFederal.com

Hotline: 1.800.915.2108

MyComplianceReport.com
(enter MGH as client code)
  • Corporate Ethics
  • Business Conduct Policy and Program
  • OCI & Personal COI
  • Compliance Questions
Note: Communications through GetEthics are kept confidential, but do not provide anonymity. Employees can also reach Becky Aquino directly at baquino@magellanhealth.com or via telephone at 410.953.4732.